Training
HR Mediation offers trainings to support organizations in the development of their employees’ skills in communication and the management of interpersonal conflicts, helping them maintain a healthy work environment. These trainings are designed for individuals of all hierarchical levels: executives, managers, team leaders, coordinators, administrative personnel and any other employees.
With a theoretical and practical approach, every training encourages interaction and favors the appropriation of knowledge and skills by the participants.
HR Mediation collaborates with its clients so that each training offered meets the specific needs and expectations of the organization.
Among the trainings offered :
Prevent or resolve difficult situations
This training helps participants to become aware of causes of tensions and conflicts, to learn how to deal with negative reactions, difficult behaviour, strong emotions and how to better manage problematic situations
Communication and negotiation
This training enables participants to develop skills and strategies to establish trusting relationships and create a climate conducive to communication and negotiation, in order to exercise their role and achieve their objectives in a healthy and effective manner.
Psychological Harassment
This training provides information on what constitutes psychological harassment or not, the handling of complaints, the respective obligations of the employer, the union and the employee and on the modes of intervention and prevention of these situations. This training is adapted to the internal policy of each organization. This training is adapted to the internal policy of each organization.
Transformative approach in dispute resolution
This training is offered to mediators, human resources advisors, legal counsels, managers and conflict resolution practitioners. It allows them to learn the fundamental principles and the intervention tools of the transformative approach.
Group conflict intervention
This training aims to develop the knowledge and skills to analyze sometimes complex situations and implement appropriate interventions to resolve the problematic or conflictual situations in work teams.